General:
Do you accept returns?
I do not accept returns. If you have any issues with an order please contact me at Ericawilloughbyart@gmail.com or through this form
What Materials do you use?
Currently, I use charcoal and graphite, pen and ink, watercolor, for my traditional work.
When I do digital work for stickers, I will sketch, add color etc. using procreate app with my IPad. I also use my Cricut and the Canva app for scaling and any other touches.
Do you do commissions?
Currently I am accepting commissions. My process is that I will keep in touch with you for specifications and any other updates that happen along the way. Please allow at least 2 weeks for processing and 1-2 weeks for delivery.⭐
Shipping Options:
What are my shipping options
To help keep shipping cost low, I am currently offering USPS First Class letter mail (no tracking) for US for STICKER ORDERS . These orders are sent in stamped envelopes.
Tracking is available for orders containing larger items such as prints, pins, etc. These orders are sent in padded / rigid mailers.
When will my order ship?
Please allow 5-7 business days for your order to ship. Once shipped, please be aware of the following expected delivery times:
US domestic orders are 1-2 weeks delivery.
Do you ship internationally?
I do ship internationally through ETSY platform. However, I do not offer this through my website at this time.